By manifesting these six core organizational values, TSPMG physicians and associate providers will be demonstrating the essence of a Permanente Person. It is only with the fulfillment of these values that we can attain our Vision of ...

... an organization that values and respects its members and strives to be the preferred health care organization and the community leader in providing affordable, quality health care and services.

To realize our Vision, we will foster a caring, professional environment where physicians, associate providers and employees choose to build their careers.

Shared Values - Defined
The following list of behaviors and attitudes defining the six shared values were developed from the input of individuals who know what it takes to be part of the Permanente family - the frontline TSPMG physicians and associate providers:
I.	Dedication to Care of the Highest Quality
		Maintain a practice that demonstrates high quality of care by any measurement
		Seeks best practices from others; is comfortable asking colleagues for help
		Provides care that is evidenced-based; adheres to practice guidelines
		Meets and maintains credentialing standards and requirements
		Stays abreast of advances in clinical care and technology in order to provide high quality care
		Maintains appropriate level of computer literacy
		Proactive in managing practice even when issues seem out to their area of control
		Cooperates and supports data collection to analyze performance
II.	Dedication to Service of the Highest Quality
		Demonstrates courtesy, respect, compassion and a caring attitude to members in order to enhance the clinician-patient relationship
		Clearly explains the plan for care to patients in order to ensure patient adherence
		Practice demonstrates a patient-first orientation and a sense of responsibility for the patient's total care experience
		Strives to continually enhance personal patient communication skills
		Demonstrates a passion for caring for patients
III.	Honesty and Ethical in Actions
	With organization:
		Is open and honest in dealings with administration, peers, and staff
		Adherence to departmental and regional policies regarding requests for time-off
	With members:
		Maintains strict patient confidentiality
		Makes clinical decisions that are ethically sound
		Maintains appropriate practitioner-patient boundaries
IV.	Accountable for Performance
		Open, responsive, and accountable to feedback on performance
		Complies with regional, area, office, and department policies
V.	Committed to Affordability and Value
		Practices cost-effective medical care by measurement agreed upon by department
		Adheres to the standards of Permanente Medicine regarding formulary compliance, referral standards and the appropriate use of each hospital day
		Seeks improvements in systems and processes that potentially could improve organizational cost structure while maintaining outstanding clinical care
		Actively promotes ownership.."I am Permanente."
VI.	Dedicated to the Success of the Team
	Involvement:
		Supports and participates in team and department meetings and improvement activities
		Personally recognizes accomplishments of other team members
		Provides realistic solutions to problems in order to promote a positive work environment
		Responds to change with flexibility and adaptability
		Approaches people and process issues in a constructive and overall effective manner
	With each other:
		Treats all practitioners and Health Plan staff with respect and supports them in carrying out their responsibilities
		Is a reliable team player who demonstrates the ability to be adaptable and flexible
		Demonstrates an effective level of physician-associate provider collaboration
		Sets an example for patients, peers and staff by attention to self-care and balance of work and home
		Has a personal vision that is based on team success: It's not my practice, it's our practice
		Functions well as an interdependent rather than independent team member
		Is an "informal" leader: models high standards or professional behavior in order to influence others
		Works effectively with people of all ages, race, genders, or lifestyles
	Group orientation:
		Collaborates well with physicians, associate practitioners, other care providers and ancillary staff
		Is a strong advocate for Kaiser Permanente and its principles
		Takes pride in their work and in being a part of our Medical Group
		Promotes Health Plan - TSPMG partnership at all levels
		Demonstrates a strong commitment to TSPMG's success